Template
Warranty and support
Help customers register a purchase, maintain their product, or contact your team. This template prepares three optional links to services you already provide.
What changes when you choose it?
The topics below appear in your product dashboard. Add a link when your page or service is ready; an empty topic offers no link to visitors. Your required product page still opens by default.
The three optional links
You own the registration process and support pages. CodePersist stores their links; it does not collect registrations or handle warranty claims.
Register your product
Link to the form where a customer can register ownership of a purchase, including for warranty purposes.
ⓘ GS1 link detail
The official type is gs1:registerProduct. Your website hosts the form and receives the customer's information; CodePersist stores only its link.
See an example
Sample desk lamp · Register your purchase
A brand form asks for a purchase date and contact details.
Fictional example for illustration only. Your own website handles any submitted information.
Service and maintenance
Link to maintenance steps or information on arranging service for the product.
ⓘ GS1 link detail
The official type is gs1:serviceInfo. Your website hosts the service information; CodePersist stores only the link.
See an example
Sample desk lamp · Service
Cleaning steps, available replacement parts, and how to request a repair.
Fictional example for illustration only. Publish accurate details for your own product.
Customer support
Link to your help desk, chat, or other way for customers to ask for help.
ⓘ GS1 link detail
The official type is gs1:support. Your team provides the help; CodePersist stores only the link.
See an example
Sample desk lamp · Get help
Frequently asked questions, a contact form, and support hours.
Fictional example for illustration only. Your team chooses the support channels it offers.
After you create the product
Add the addresses you operate whenever they are ready. You can change those links and publish the new version without relabeling products already shipped.
Technical detail
This template uses gs1:registerProduct, gs1:serviceInfo, and gs1:support. The current GS1 resolver link type catalog has no separate type for a warranty-terms page. CodePersist does not treat the GS1 Warranty Information file type as a resolver link type.